US Order Update: Tariffs & Duty Calculator Now Live

To remain transparent and help protect you from unexpected fees, all U.S. orders placed between April 29 and May 5 were temporarily held due to uncertainty surrounding newly introduced U.S. import tariffs, which took effect on May 2.

We’re pleased to share that we’ve now implemented a Tariff & Duty Calculator at checkout. This means all duties, taxes, and applicable tariffs will be clearly displayed before you place your order, giving you full visibility over any additional costs.

For customers who placed an order during the hold period, we’ll be in touch with you directly to discuss your options and to confirm that you’re happy to proceed before dispatching your order.

Thanks so much for your patience and understanding. If you have any questions at all, please reach out to our friendly team at customerservice@billyj.com.au.